TEST FEES AND PAYMENT POLICIES
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A limited number of financial aid vouchers have been made available by the PESB through Washington educator preparation programs.
Withdrawal/Refund Policy
If after registering for the WEST you wish to withdraw from one or more tests for which you have registered, you must submit a Withdrawal/Refund Request Form on the Internet or send your completed Withdrawal/Refund Request Form to Evaluation Systems by U.S. mail or fax. This form must be received by 5:00 p.m. Pacific time on the late registration deadline. Refer to "Changing Your Registration" for information about how to submit the Withdrawal/Refund Request Form.
If you withdraw by the late registration deadline, you will receive a refund in the amount of
- $25 for withdrawing from a WEST–B subtest;
- $40 for withdrawing from a WEST–E subtest or the WEST–E Designated World Languages (100) test; and/or
- $80 for withdrawing from a WEST–E test (except for Designated World Languages [100]).
The registration processing fee will not be refunded. If you registered during the late registration period, the late registration fee will not be refunded. Refunds will be issued approximately five weeks after the test date.
You may not withdraw your registration or receive a refund if you register during the emergency registration period. If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy in "Reporting to the Test Site.")
Payment Methods
The fees for Internet registration, telephone registration, and changes to registration made on the Internet must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is "Eval Systems Test Fee."
The fees for registration by U.S. mail and other services requested by mail ("Additional Service Fees" in the table above) must be paid by check or money order. Fees for registration by U.S. mail during the late registration period, fees for additional copies of your test results or score verification, and fees for the Expanded Diagnostic Feedback Service must be paid by cashier's check or money order; personal checks are not accepted for these services. Checks and money orders must be made payable to Evaluation Systems in U.S. dollars. Please write the last five digits of your social security number on your payment. Do not send cash. If you are applying a voucher toward part of your test fee, be sure to enclose the original voucher with your registration form and payment.
Payment Policies
If you register to take the same test on multiple test dates and pass the test on the first test date, you will not be issued a refund for your additional registrations on the basis of your passing performance. (See "Testing on Consecutive Test Dates" below for additional information.)
If, for any reason, your payment for a test date or test service does not clear (for example, if your personal check is returned by the bank or if you dispute a credit card charge), you will have an outstanding balance with Evaluation Systems. In this case,
- you will be assessed an additional fee to cover the processing required to clear your account;
- you will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full;
- you must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
Additionally, if a personal check submitted by you is returned by the bank, you will not be allowed to make any future payments by personal check.
If you have any outstanding balance owed by you to Evaluation Systems nine calendar days after a test administration for which you were registered, all of your scores for that test date will be permanently voided and will not be reported to you; to the PESB; to the Office of Superintendent of Public Instruction, Office of Professional Education and Certification; or to any institutions. It is your responsibility to ensure that your account is paid in full and all payments have cleared by this deadline. Any payment received later than nine calendar days after the test date will be used to clear your account but will not alter the permanent voiding of your scores. You may wish to call Evaluation Systems prior to this deadline to confirm that your payment has been received and your account is clear.
The following additional policies apply to you when you have an outstanding balance with Evaluation Systems:
- If you attempt to pay for any further services by credit card, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
- If you attempt to pay for any further services by check or money order, any payments received will be applied first to your outstanding debt, with any excess to be applied to the requested services.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
Testing on Consecutive Test Dates
Because of the number of test administrations offered, the registration deadlines and score report dates for some consecutive test administrations overlap. Therefore, for some test dates it is not possible for candidates who do not achieve a passing score to register for the subsequent administration before the late or emergency registration period. Candidates are advised to check the administration schedule in advance and plan retake opportunities accordingly.
If the score report date for a particular test falls during the late registration period for the next test date, a late registration fee waiver will be granted to examinees who did not pass the test and who plan to retake the same test at the next test administration. (See "Test Dates" for registration deadlines and score report dates for each test date.) The late registration fee waiver is valid only during the late registration period for the next test date and only for registrations that include one or more of the same tests taken at the previous test administration. Fee waivers are not granted during the emergency registration period.
To receive the late registration fee waiver, register as follows:
- On the Internet: Register on the Internet on or before the late registration deadline. Your status as a consecutive test date retaker will be confirmed and your late registration fee will be waived.
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By U.S. mail: Send your completed registration form and pay only the regular registration and test fees. Do not fill in the late registration fee oval on the registration form or include the late registration fee in your payment. Your registration materials must be received by the late registration deadline. When your registration is processed, your status as a consecutive test date retaker will be confirmed and your late registration fee will be waived.
If you register by U.S. mail during the late registration period, are not eligible for a late registration fee waiver, and do not include the late registration fee in addition to the registration processing fee and applicable test fees, your registration materials will be returned to you unprocessed. This may cause you to incur additional registration costs or a delay in your test date.
If you plan to register for consecutive test dates and require alternative testing arrangements, please call (800) 784-4999 or (916) 928-4192 as soon as possible to discuss your request for alternative testing arrangements. This is necessary to allow the maximum amount of time to process your request. Because of time and logistical issues, it may not be possible to grant some requests for alternative testing arrangements made by individuals who register after the regular registration deadline.
2009–2010 WEST Registration Bulletin
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