CHANGING YOUR REGISTRATION

If after registering you wish to modify your registration, you may submit a request on the Internet or send your request to Evaluation Systems by U.S. mail. See "Test Fees and Payment Policies" for information about the fees associated with registration modifications. If you need to correct or update personal information (e.g., your mailing address), you may complete a Registration Information Correction Form at the test site on the day of the test administration.

The following table describes the types of registration changes available, the forms to submit (either on the Internet or by U.S. mail), and the associated deadlines. Follow the instructions below to submit a registration modification request on the Internet or by U.S. mail.

Changing your test date. If you request to change your test date, all tests will be changed from the original test date to the new test date. If you wish to change the test date for some, but not all, of the tests for which you are registered, first withdraw from each test you wish to change. Then, submit a new registration for those tests, selecting the test date of your choice.

Changing your test area. You may request to change the test area for which you are registered; however, such requests are granted based on available space. Requests to change from one testing facility to another in the same test area cannot be honored.

Adding a test or changing your test selection. You may request to add a test or change the tests for which you are registered. If your change in registration results in an overpayment, your refund will be issued approximately five weeks after the test date.

Withdrawing from one or more tests. Refer to the withdrawal/refund policy in "Test Fees and Payment Policies" for information about withdrawing from one or more tests.

Requesting Registration Modifications on the Internet

To request registration modifications on the Internet, complete the following steps:

1. Select "Confirm or Modify Registration" on the WEST Web site.
2. Enter your WEST identification (ID) number and your date of birth.
3. Request registration changes by following the instructions provided.
4. If a payment is required, enter your credit card information when prompted. See "Test Fees and Payment Policies" for more information.
5. Submit your request by the appropriate deadline.
6. Within three business days, confirm that the change you have requested has been processed. See "Confirming Your Registration."

Requesting Registration Modifications by U.S. Mail

To request registration modifications by U.S. mail, complete the following steps:

1. Obtain the appropriate form to complete. All forms are available to download and print by selecting "Print Bulletin and Forms (PDF)" on the WEST Web site.
2. Complete the appropriate form and mail it along with your payment, if required, to the address printed on the form.
3. If a payment is required, submit it with your completed form. Payment must be made by personal check, cashier's check, or money order.

Making Changes During the Emergency Registration Period

You may also add or change a test or change the test area for which you are registered during emergency registration. To make a change during the emergency registration period, you must call (800) 784-4999 or (916) 928-4192 and you must pay the emergency registration fee in addition to other registration and test fees. You will not be allowed to change your test date during emergency registration.

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